Service 05 / 06
24/7 emergency
A line down does not wait for Monday morning. We answer. We travel. We put you back in production.
What that means, in practice.
The breakdown arrives when it arrives. Night, weekend, night shift: the cost does not sleep. JPSA keeps a direct line to leadership, not a switchboard that promises to “call back”.
Call Jean-Pascal St-Arnaud. Describe the equipment, the situation, the access. We decide quickly whether we travel, with whom, and in what time.
- Direct 24/7 line to leadership
- Travel based on the breakdown and site access
- Production restart first, findings after
- Handoff to a planned shutdown if the fix has to last
24 hours / 7 days
A breakdown. A line down. We answer.
Keep this number. In an emergency, you reach Jean-Pascal St-Arnaud, directly.
819 452-0945
Other mandates