Privacy policy

Last updated: 18 August 2026.

JPSA (“we”) takes the protection of personal information seriously. This policy describes the information we collect through this site, the purposes for which it is used, and your rights under Quebec’s Act respecting the protection of personal information in the private sector (Law 25).

Privacy officer

Jean-Pascal St-Arnaud, President and CEO
Email: jean-pascal@jpsa.ca
Phone: 819 452-0945

Information collected

When you use the contact form, we collect the information you send us: name, company, phone, email, service requested and message. Direct calls and emails are handled the same way.

The hosting server may log usual technical data (IP address, browser type, pages viewed) for security and diagnostics.

Cookies

This site does not use advertising cookies or profiling tools.

We only use:

• an essential cookie, stored in your browser, to remember your choice (accept or refuse optional cookies);
• the host’s technical logs, required to operate and secure the site.

Typefaces are loaded from Google Fonts. That request may send your IP address to Google. It is not an advertising cookie.

No optional cookies are set today. If audience-measurement tools are added later, they will run only with your consent.

You can change your choice at any time with the “Manage cookies” link at the bottom of every page.

Purposes

The information is used only to:

• respond to your request and follow a mandate;
• reach you about an intervention, a shutdown or an emergency;
• operate the site and keep it secure;
• meet our legal and accounting obligations.

We do not sell your information and we do not share it for third-party marketing.

Retention

Information tied to a commercial request is kept for as long as needed to handle the mandate and meet applicable legal obligations, then securely destroyed or anonymized. Your cookie choice is kept in your browser until you change it or clear this site’s data.

Your rights

You may request access to, correction of, or deletion of your personal information, subject to exceptions provided by law. Send your request to the officer named above. We will respond within the timelines set by Law 25.

Security

We apply reasonable measures to protect information against unauthorized access, use or disclosure. No method of transmission is infallible.

Changes

This policy may be updated. The date at the top of the page indicates the version in force.